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Enhanced Call Verification
 
 

EVC - Help prevent false alarms in New York and New Jersey. Save money and Lives!

History of ECV - The ECV Process - Good Citizenship - Additional Information

Stopping False Alarms for Home and Business Security Systems

The burglar alarm industry is encouraging alarm customers to adopt a process called Enhanced Call Verification (ECV). S.E.M Security Systems, Inc. has been using ECV since early 2004 with great success. This overview was developed to provide alarm owners information on ECV and how to take advantage of a program that will reduce police dispatch to false alarms and enhance the effectiveness of your alarm system.


Why does Enhanced Call Verification Stop False alarms?

There has been a large increase in the number of properties, both residential and non-residential, that have installed burglar alarm systems to provided safety and security. Along with this increase in the alarm population there has been a proportionate increase in the number of occasions that the alarm industry is requesting a dispatch by police to what turn out to be false alarms. Studies have shown that the vast majority of these are caused by user error that can be corrected.



History

More than a decade ago the industry, in conjunction with law enforcement, developed a process of verification by which the alarm company called the premise and asked for a pass code prior to requesting a dispatch from police. This procedure has been effective in eliminating more than 75 percent of the dispatches to false alarm activations. The challenge now is to implement a program that will further reduce dispatches to false alarms.



The Process

Enhanced Call Verification procedures are used only for burglary signals. Panic, holdup and other user initiated alarms will still be handled per the procedure that you currently have in place with your alarm company. When using ECV, monitoring operators will be calling two or more phone numbers to verify prior to dispatching. On average, this will delay the dispatch by less than 30 seconds. When available, the additional numbers called should be a cellular number since most false dispatches occur while turning the system either on or off. It is not the intention of this procedure to have you guess as to whether to dispatch the police when you are not at the premises. Since these alarms are occurring during the on/off process, it makes sense that someone is either at the premise or has recently left. In this case, you will have sufficient information to make a decision on when to request a dispatch of police. If you are not at the premise, or have not recently left, or do not have additional information (such as service personnel on the premise), then the decision should always be to dispatch police.



Good Citizenship

Implementing ECV serves the community by conserving resources and is part of being a responsible operator of your alarm system. If there is a need for more training, you should contact our service department and request additional instruction. If there is an ongoing problem with the equipment that is causing dispatches to false alarms, then the system should be serviced to eliminate the problem.

Home Security Highlight

Business Security Highlight

Municipal Security Highlight

  • Know your alarm is being monitored by industry professionals meeting or exceeded all industry requirements


  • EVC offer commercial clients the maximum protection against False Alarms

  • Holder of all the appropriate state and/or local licenses necessary to work on any project.

Schedule a free home or business security enhanced call verification consultation



Want to know more ?

For more information on ECV you can contact us. Monday-Friday 9am-5pm.

in New York
1-845-986-0336
NY License #12000007458

in New Jersey
1-201-868-4477

NJ License #34BF00015000

Additional information on False alarm reduction can also be obtained at the Security Industry Alarm Coalition web site: www.SIACinc.org .

 
 

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Top 10 Reason to Choose S.E.M. Security Systems
It'd be easy for us to just say "choose us!", but instead, we'd like to share 10 reasons why we think (and our clients think) you should select S.E.M Security.

 

Wounded Warrior Project
We are proud to support the Wounded Warrior Project
SEM Security Systems is proud to support the Wounded Warrior Project

http://www.woundedwarriorproject.org

 

 

We are proud members of these professional organizations that promote high ethical and professional standards

S.E.M. Security Systems Inc
17 Wheeler Avenue
P.O. Box 454
Warwick, New York 10990
in New York
1-845-986-0336
NY License #12000007458

in New Jersey
1-201-868-4477
1-973-764-0336

NJ License #34BF00015000

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link to SEM Security Systems listing wth MANTA

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Coverage Areas
Protecting Homes and Business in the New York and New Jersey area for over 30 years.

New York
1-845-986-0336
NY License #12000007458
New Jersey
1-201-868-4477
1-973-764-0336
NJ License #34BF00015000

Bergen County, NJ Bergen County, NJ Passaic County, NJ
Rockland County, NY
Orange County, NY
Allendale,NJ
Alpine,NJ
Bergenfield,NJ
Bogota, NJ
Carlstadt, NJ
Cliffside Park, NJ
Closter, NJ
Cresskill,NJ
Demarest,NJ
Dumont,NJ
East Rutherford,NJ
Edgewater,NJ
Elmwood Park,NJ
Emerson,NJ
Englewood,NJ
Englewood Cliffs,NJ
Fair Lawn,NJ
Fairview,NJ
Fort Lee,NJ
Franklin Lakes,NJ
Garfield,NJ
Glen Rock,NJ
Hackensack,NJ
Harrington Park,NJ
Hasbrouck Heights,NJ
Haworth,NJ
Hillsdale,NJ
Ho-Ho-Kus,NJ
Leonia,NJ
Little Ferry,NJ
Lodi,NJ
Lyndhurst,NJ
Mahwah,NJ
Maywood,NJ
Midland Park,NJ
Montvale,NJ
Moonachie,NJ
New Milford,NJ
North Arlington,NJ
Northvale,NJ
Norwood,NJ
Oakland,NJ
Old Tappan,NJ
Oradell,NJ
Palisades Park,NJ
Paramus,NJ
Park Ridge,NJ
Ramsey,NJ
Ridgefield,NJ
Ridgefield Park,NJ
Ridgewood,NJ
River Edge,NJ
River Vale,NJ
Rochelle Park,NJ
Rockleigh,NJ
Rutherford,NJ
Saddle Brook,NJ
Saddle River,NJ
South Hackensack,NJ
Teaneck,NJ
Tenafly,NJ
Teterboro,NJ
Upper Saddle River,NJ
Waldwick,NJ
Wallington,NJ
Washington,NJ
Westwood,NJ
Wood-Ridge,NJ
Woodcliff Lake,NJ
Wyckoff,NJ
Bloomingdale,NJ
Haledon,NJ
Hawthorne,NJ
Little Falls,NJ
North Haledon,NJ
Passaic,NJ
Pompton Lakes,NJ
Prospect Park,NJ
Ringwood,NJ
Totowa,NJ
Wanaque,NJ
Wayne,NJ
West Milford,NJ
Woodland Park,NJ
Airmont,NY
Chestnut Ridge,NY
Clarkstown,NY
Grand View-on-Hudson,NY
Haverstraw,NY
Hillburn,NY
Kaser,NY
Montebello,NY
New Hempstead,NY
Nyack,NY
Orangetown,NY
Piermont,NY
Pomona,NY
Ramapo,NY
Sloatsburg,NY
South Nyack,NY
Stony Point,NY
Suffern,NY
Upper Nyack,NY
Wesley Hills,NY
West Haverstraw,NY

Amchir,NY
Blooming Grove,NY
Chester,NY
Chester,NY
Cornwall,NY
Cornwall-on-Hudson,NY
Crawford,NY
Deerpark,NY
Florida,NY
Goshen,NY
Greenville,NY
Greenwood Lake,NY
Hamptonburgh,NY
Harriman,NY
Highland Falls,NY
Highlands,NY
Maybrook,NY
Middletown,NY
Minisink,NY
Monroe,NY
Montgomery,NY
Mount Hope,NY
New Windsor,NY
Newburgh,NY
Newburgh,NY
Otisville,NY
Port Jervis,NY
Tuxedo,NY
Tuxedo Park,NY
Unionville,NY
Walden,NY
Wallkill,NY
Warwick,NY
Washingtonville,NY
Wawayanda,NY
Woodbury,NY

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S.E.M. Security Systems Inc. - Your Full Service Electronic Security Systems Provider - 17 Wheeler Avenue - P.O. Box 454 - Warwick, New York 10990
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